Return Policy

30-Day Money-Back Guarantee

Our medical-grade insoles have helped thousands of patients gain better support and comfort. Because we need you to take your time and adjust to a new level of comfort and support, we offer a 90-Day money back guarantee.

Day 1

Wear new insoles 1-2 hours.

Week 1 & 2

Increase wear time gradually until you can manage 8 hours a day.

30 Days

Increased wear should be at a full day and comfort begins.

How To Make Return

  • Use a lightweight shipping envelope
  • Ship using USPS Priority 2-Day Flat Rate Envelope for the most economical domestic shipping option
  • Allow 4 weeks for refund to arrive

Ship to Address:

Family Foot & Ankle Physicians
1432 East Firetower Road
Greenville, NC 27858